Starting an Optometric Practice: Checklist Part 2 Three Part Checklist Series Starting an...
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Balance of Staffing and Patient Scheduling
Recently I was working on revisions to one of our popular courses in the Optometric Success Center...
Don’t Wait
“Whatever you’re meant to do, do it now. The conditions are always impossible.” – Doris Lessing ...
The Fundamentals of Patient Communication
It's important to discuss the fundamentals of excellent patient communication with your team; to...
Avoid Telephone Miscommunications in Your Optical Handoff
The line between patient and consumer blurs a bit in the optical. But a proper handoff - one that...
Focusing on HIPAA Compliance
Considering you're in healthcare, there is no doubt that you know what the Health Insurance...
Your Practice Through the Eyes of a Patient
If you've been a Williams Group consulting client, then you know we have a best practice called a...